All products sold by X-light are warranted against defects in material and workmanship for between three and five years.

If you believe any X-Light product you have purchased has a defect in material or workmanship or has failed during normal use within the warranty period, please contact a X-Light distributor for assistance.

  • All installations shall be performed in accordance with the local, state and country electrical code and appropriate regulatory authorities should be consulted where required.
  • All warranty claims must be returned to X-Light for assessment and are subject to the manufacturer’s review and acceptance.
  • X-Light liability shall be limited to the purchase price of any defective unit or units of equipment to which a claim is made, and shall in no event include the Customer’s lost profits or goodwill, or any other direct, indirect, special, incidental or consequential damages whether based on contract, tort or any other legal theory.
  • This limited warranty does not cover any damage to the product that results from abnormal mechanical or environmental conditions, abuse, accident, improper installation, misuse, insufficient or excessive electrical supply, natural disaster, or any unauthorised disassembly, repair, modification or the failure of the purchaser to install the product according to specific installation instructions.
  • Please contact your local distributor for a tailored warranty agreement to suit your project requirements.

The following time periods apply to each specific warranty:

  • Electronics & Power Supplies - 5 years
  • LED Strip - 3 years
  • Soraa & Osram GU10 Lamps - 3 years
  • Exterior Painted Finishes - 3 years